We guarantee a free delivery to all the mainland locations. Free shipping does not include customs duties. The customs fee is on the buyer's side.
Merchandise sent in packages
Product that do not exceed the weight of 30 kg are handled by the couriers to your door. The courier makes one attempt of delivery. In a case in which the courier does not find the receptor at the apropiate address, he leaves a notificacion with correspondent information about how and where to pick up the order. The packages are delivered from 8am to 8pm. In a case of a free delivery (economical shipment) there is no option to set a delivery time.
Goods shipped on pallets:
Goods whose size or weight exceeds the possibilities of shipping via courier companies are shipped on pallets. In the case of shipments on pallets, the courier contacts the Recipient prior to delivery to arrange the delivery date. Couriers have trucks for transporting pallets from the car, which deliver "to the curb". The courier is not obliged to bring the goods to the apartment. Therefore, in the case of delivery of bulky goods, i.e. sofas, corners, wardrobes, etc. It is necessary to arrange help to bring an order to the apartment.
* the designation of the delivery method can be found in the card of each product.