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Privacy Policy

Thank you for your interest in the offer of our online store. The protection of your privacy is our priority. This privacy policy contains detailed information on the handling of your personal data. The administrator of your data is: WNM Group S.A. (Polish joint stock company) ul. Mickiewicza 9 lok. U4 01-517, Warsaw, Poland.

1. Access data and hosting

You can visit our website without providing your personal data. Each time the website is accessed, the server automatically saves only the so-called server logs, such as the name of the requested file and the IP address of the website visitor, date and time of the call, the amount of data transferred and the Internet service provider submitting the query (access data) and documents the page call.

These data are analyzed only to ensure the proper functioning of the website and its continuous improvement. The above serves - as part of the assessment of interests - to secure our legitimate interest, consisting in the correct presentation of our offer. All access data is deleted within seven days from the end of your visit to the website.
Hosting services provided by a third party provider
As part of entrusting data processing - on our behalf, an external service provider performs services for us in the field of hosting and presentation of websites. All data that - as described in this privacy policy - has been collected as part of the use of our website or in the forms provided for this purpose in the online store, are stored on the servers of this service provider. Processing on other servers takes place only to the extent specified in this privacy policy.
The above service provider is based in a country belonging to the European Union and the European Economic Area.

2. Collection and processing of data to fulfill the contract and create a customer account

We collect personal data only if you voluntarily provide it to us when placing your order, by contacting us (e.g. via the contact form or by e-mail) and by creating a customer account. There are mandatory fields, which are marked as such, and the data contained therein are necessary for us to perform the concluded contract and to consider the case in which you contacted us, and to set up a customer account. Failure to provide the above data prevents the completion of the ordering process, setting up a customer account or contacting us. The type of data collected results from the forms into which the data is entered. We use the data provided by you to perform the contract and to efficiently respond to your inquiries. After the performance of the contract or the deletion of your customer account, the processing of your data will be limited, and after the retention periods specified in the tax and accounting regulations, the data will be deleted, unless you expressly consent to further use of this data or in accordance with applicable regulations we reserve the right to continue using the data, about which we inform you in this statement. Your customer account can be deleted at any time at your request. For this purpose, please notify us by sending a message to our contact address indicated in the section "Our contact details and your rights" or use the appropriate function in your customer account.


3. Disclosure of data


For the performance of the contract, we pass on your data to the shipping company responsible for the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you choose during the ordering process, we transfer the payment data collected for this purpose to the credit institution that handles the payment and, if applicable, to the payment service provider selected by us or by you. Some of the payment service providers collect data themselves if you create an account with them. In such cases, you must log in to the payment service provider with your access data when ordering. The privacy policy of the respective payment service provider also applies.
Some of the payment service providers and courier companies cooperating with us are based in a country that is not a member of the European Union. Personal data is transferred to these companies only when necessary to fulfill the contract.
Transmission of data to a courier company
If you give us your express consent to do so during or after placing your order, we pass on your e-mail address and telephone number to the selected courier company on this basis, so that it can contact you before delivering your order to advise you or agree a delivery date.

The above consent may be withdrawn at any time by sending us an appropriate message to our contact address indicated in the section "Our contact details and your rights" or by sending a message directly to the courier company to the contact address provided below. After receiving your consent, we will delete your data provided for this purpose, unless you have expressly consented to the further use of your data for other purposes or unless we reserve the right to further use the data in cases permitted by law, about which - in this case, we inform you in this declaration .

General Logistics Systems Poland Sp. z o.o.
ul. Tęczowa 10, Głuchowo
62-052 Komorniki

DPD Polska Sp. z o.o.
ul. Mineralna 15
02-274 Warsaw

DHL Express (Poland) Sp. z o.o.
ul. Wirażowa 37
02-158 Warsaw

Dachser Sp. z o.o.
Komitetu Obrony Robotników 45d,
02-146 Warsaw

4. E-Mail-Newsletter

Advertising content sent by e-mail after subscribing to the newsletter
After you subscribe to our newsletter, we will use the data necessary for this purpose or provided to us separately by you in order to send you our newsletter by e-mail on a regular basis based on your consent.
You can unsubscribe from the newsletter at any time by sending us a message with relevant information or by using the appropriate link in the newsletter. After unsubscribing, your e-mail address will be deleted, unless you expressly consent to the further use of your data for other purposes or we reserve the right to further use the data in cases permitted by law, about which we inform you You in this statement.

5. Integration with the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated with our website. It serves to present our Trusted Shops Quality Mark.
The above serves to protect our legitimate interest, consisting in the optimal presentation of our offer on the market. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.

In the case of using the Trustbadge, the server automatically remembers the so-called server logs, containing e.g. your IP address, date and time of the call, the amount of data transferred and the Internet service provider submitting the inquiry (access data) and documents the Trustbadge call. The access data indicated above are not analyzed and are automatically overwritten within seven days from the end of your visit to the website.

Other personal data will only be transferred to Trusted Shops if you decide to use Trusted Shops products after placing your order in the shop or have already registered for use. In such cases, your agreement with Trusted Shops applies.

6. Cookies and web analytics

In order to constantly make our website attractive and to enable the use of certain functions, to display suitable products or for market research purposes, we use so-called cookies on our pages. cookies. The above - as part of the analysis and assessment of interests - serves to protect our legitimate interest, consisting in the optimal presentation of our offer. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the web browser session, i.e. after closing it (so-called session cookies). Other cookies are stored on your end device and allow us to recognize your browser the next time you visit the site (persistent cookies). The storage time is given in the cookie settings of your web browser. The browser can be configured in this way to receive information about the use of cookies and to be able to decide on their acceptance or rejection in specific cases or completely. Browsers manage cookie settings in various ways. In the auxiliary menu of the web browser you will find explanations on how to change cookie settings. They are available at the following links:

Internet Explorer ™: https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Safari ™: http://safari.helpmax.net/pl/ochrona-i-prywatnosc/usewka-plikow-cookie/
Chrome ™: https://support.google.com/chrome/answer/95647?hl=en-GB&hlrm=en
Firefox ™: https://support.mozilla.org/pl/kb/usuwie-ciasteczek
Opera ™: http://help.opera.com/Windows/12.10/pl/cookies.html

If you do not agree to the use of cookies, the functionality of our website may be limited.
As part of Google Analytics (see below), this website also uses the so-called DoubleClick cookies that allow your browser to be recognized when you use other websites. The information automatically generated by cookies about your use of this website is transferred to a Google server in the United States and stored there. Due to the IP anonymization activated on this website, your IP address is shortened before being forwarded within the Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the United States and shortened there. The anonymised IP address provided by your browser as part of Google Analytics is not combined with other Google data.

Google will use this information to compile reports on website activity and to provide other services related to website activity. The above - as part of the analysis and assessment of interests - serves to protect our legitimate interest, consisting in the optimal and effective operation of our website on the market. Google will transfer the above information to third parties if required by law or if third parties process the above data on behalf of Google.

Google Double Click is an offer of Google LLC. (www.google.com).
Google LLC is headquartered in the USA and is certified under the EU-US-Privacy Shield. The current certificate is available at this link. Under the agreement between the US and the European Commission, the latter has established an adequate level of data protection in the case of companies certified by the Privacy Shield.

You can disable DoubleClick cookies by clicking on the link. In addition, you can find out about the use of cookies and the appropriate settings on the Digital Advertising Alliance website. You can also configure your browser to receive information about the use of cookies and to be able to decide on their acceptance or rejection in certain cases or completely. If you do not accept the use of cookies, the functionality of our website may be limited.
Use of Google (Universal) Analytics for web analytics purposes Our website uses Google (Universal) Analytics, a web analytics tool from Google Inc. (www.google.com). The above - as part of the analysis and assessment of interests - serves to protect our legitimate interest, consisting in the optimal presentation of our offer. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the United States and stored there. Due to the IP anonymization activated on this website, your IP address is shortened before being forwarded within the Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the United States and shortened there. The anonymised IP address provided by your browser as part of Google Analytics is not, as a rule, combined with other Google data.

Google LLC is headquartered in the USA and is certified under the EU-US-Privacy Shield. The current certificate is available at this link. Under the agreement between the US and the European Commission, the latter has established an adequate level of data protection in the case of companies certified by the Privacy Shield.

You can prevent the collection of the data collected by cookies regarding your use of our website (including your IP address) by Google, as well as the processing of this data by Google, if you download and install the browser plug-in under the link: https: //tools.google.com/dlpage/gaoptout?hl=pl

Alternatively - instead of installing the browser plug-in, you can also click on this link to disable Google Analytics data collection on our website. An opt-out cookie will then be stored on your end device. If you delete your cookies, you must click on the link above again.

7. Advertising using e-marketing tools

Google AdSense
Our website uses Google AdSense to promote advertising space from other providers and ad networks. These advertisements are displayed to you at various places on our website. As part of the integration of Google AdSense, a so-called DoubleClick cookie from Google.

This enables the display of interest-based advertising by automatically assigning a pseudonymous user ID (UserID), with the help of which interests are determined based on visits to our and other websites. The above - as part of the assessment and analysis of interests - serves to protect our legitimate interest, consisting in the optimal operation of our website on the market.

Google AdSense is an offer of Google LLC (www.google.com). Google LLC is headquartered in the USA. For this country, the Commission issued an adequacy decision - on the basis of the EU US Privacy Shield agreement, certified by Google LLC. The current certificate is available at this link: https://www.privacyshield.gov/list

The DoubleClick cookie can be deactivated at the link provided. In addition, you can find out about the use of cookies and the appropriate settings on the Digital Advertising Alliance website.
Google AdWords Remarketing
With the help of Google Adwords, we promote our website in search results and on third party websites. For this purpose, when visiting our website, each visitor's device automatically leaves the so-called Google cookie remarketing file which, with the help of a pseudonymous identifier (ID) and based on the pages you visit, allows you to display interest-based advertising. The above serves to protect our legitimate interest, consisting in the optimal operation of our website on the market.

Further data processing only takes place if you have given your consent to Google to link your browsing history and application use to your account and to use the information from your Google account to personalize the ads displayed on websites. If in this case you are logged in when visiting our website on Google, Google will use your data together with Google Analytics data to create and define lists of target groups for remarketing purposes on various devices. For this purpose, Google temporarily combines your personal data with Google Analytics data to form target groups.

The Google AdWords Remarketing service is an offer of Google LLC (www.google.com). Google LLC is headquartered in the USA and is certified under the EU-US-Privacy Shield. The current certificate is available at the link provided. Under the agreement between the US and the European Commission, the latter has established an adequate level of data protection in the case of companies certified by the Privacy Shield.

You can disable cookies used for remarketing by clicking on this link. In addition, you can find out about the use of cookies and the appropriate settings on the Digital Advertising Alliance website.

8.Social plugins

Use of social-media plugins
Our website uses so-called social plug-ins ("plug-ins") of social-media.
By displaying our website with such a plugin, your browser will establish a direct connection to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted by the given service provider directly to your browser and integrated with the website. Thanks to this integration, service providers receive information that your browser has displayed our website, even if you do not have a profile with a given service provider or are not logged in at the moment. Such information (along with your IP address) is sent by your browser directly to the server of a given service provider (some servers are located in the USA) and stored there. If you are logged in to one of the social networking sites, the service provider will be able to directly assign the visit to our website to your profile on the given social networking site. If you use a given plug-in, for example, click the "Like" button or the "Share" button, the relevant information will also be sent directly to the server of the given service provider and stored there. This information will also be published on a given social network and will be shown to people added as your contacts.
The purpose and scope of data collection and their further processing and use by service providers, as well as the possibility of contact and your rights in this regard and the possibility of making settings to protect your privacy are described in the privacy policy of service providers.

https://www.facebook.com/policy.php
https://help.instagram.com/155833707900388

If you do not want social networking sites to assign the data collected during your visit to our website directly to your profile on a given website, you must log out of this website before visiting our website. You can also completely prevent the plug-ins from being loaded on the website by using appropriate extensions for your browser, eg script blocking with "NoScript" (https://noscript.net/). "

9. Analysis tool - Hotjar


Our websites use solutions provided by Hotjar Ltd. Hotjar allows you to analyze behavior thanks to services such as: heatmaps, recording user movements on the site, conversion paths, surveys and user opinion polls, and online recruitment forms. Hotjar completes information on the way users use the website and is generated using the tracking code and cookies, and then they are sent and stored on Hotjar's servers. The Hotjar tracking code may collect the following information:
Using the device and the user's browser, Hotjar can collect the following data:
a.the device's IP address (encoded in a way that prevents user identification),
b. e-mail address and user's first and last name,
c. type of device with its parameters and browser type,
d. location (only the name of the country from which the connection was made),
We use the collected information to analyze and continuously develop our websites and the services available within them. By using this website and other websites as part of eSale, the user agrees to the processing of the above-mentioned information by Hotjar and third parties (Google Analytics and Optimizely), in accordance with their individual privacy policies. Cookies used by Hotjar have a different duration; some expire after 365 days, some immediately after the session ends.
If you do not agree to the above actions, go to the website:
https://www.hotjar.com/opt-out

10. Reminders about the possibility of issuing an opinion

If, during or after placing your order, you expressly consent to this, we will use your e-mail address to send you an e-mail reminding you to express your opinion on the order processed for you using our feedback system.

The above consent may be revoked at any time. For this purpose, please send a message with relevant information about the revocation of consent to our contact address indicated in the section "Our contact details and your rights".


11. Our contact details and your rights

You have the right to free information about your personal data that is stored by us, as well as the right to rectify it, limit processing, delete or transfer it.

If you have any questions regarding the collection, processing and use of your personal data, rectification, blocking or deletion of data and in order to revoke granted consents or object to the use of specific data, please contact the data administrator: WNM Group S.A. (Polish joint stock company), Mickiewicza 9/U4, 01-517, Warsaw, info@wnm-group.com

Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
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Right to object

If as described in this privacy policy - as part of the analysis and assessment of interests - we process personal data in order to protect our legitimate interests, then you may object to such data processing for this purpose - with effect for the future. If the processing takes place for direct marketing purposes, you can exercise your right to object at any time. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After you exercise your right to object, we will stop processing your personal data, unless we demonstrate the existence of valid legally valid grounds for processing and they override your interests and rights, or if the data processing is to be used to assert, exercise or defend claims.

The above does not apply when data processing is carried out for direct marketing purposes. In this case, we will not continue to process your personal data for the above purpose.

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